Due to scheduled staff training today, 17 July 2025, our customer services team will be operating with a reduced number of team members. This means our response times may be longer than usual. 

Please only call customer services if your query is urgent or an emergency. 

Normal service will resume tomorrow, Friday 18 July.

Thank you for your understanding.

Raglan Resident Action Group gets to work!

This spring, our newly set up Raglan Resident Action Group completed their communal garden improvement project.

 

Supporting a resident through financial hardship

Earlier this year, Kelly, one of our residents, was referred to our fuel efficiency team as she was in an immediate financial crisis. Our fuel efficiency team knew that they had to act quickly to support Kelly. Read Kelly's full story to find out how our fuel efficiency team supported her.