Due to scheduled staff training today, 17 July 2025, our customer services team will be operating with a reduced number of team members. This means our response times may be longer than usual. 

Please only call customer services if your query is urgent or an emergency. 

Normal service will resume tomorrow, Friday 18 July.

Thank you for your understanding.

UK Emergency Alert Test – Sunday 7 September at 3pm

At 3pm on Sunday 7 September 2025, every compatible mobile phone in the UK will receive a test alert from the government's Emergency Alerts system.

 

Meet Iain, our resident ambassador

Iain has been a resident at West Kent for the last ten years and has recently joined as a resident ambassador. Find out more about why he wanted to get involved.