From Monday 1 June, we’ll be resuming all our home surveys - including stock condition checks, asbestos checks and electrical checks.
You’ll receive an appointment for this by post. Please try to make the appointment if you can; we need to do these checks to keep your home and family safe.

From Monday 15 June, we’re starting to work through our repairs backlog for routine repairs.

If you’ve already reported a repair, you don’t need to do anything. We’ll contact you with an appointment. Please be patient with us, it might take us a couple of weeks to contact you - we have 3000 repairs in our backlog.

We’ll contact you by text message or email. Please try and make the appointment we give you; you’ll have to wait longer if you need to reschedule.

We're prioritising jobs by type and urgency, not by date logged, so we won’t be able to stick to our normal timescales.

If you need to report an emergency repair, please call 0800 1691122.

If you need to report a new repair that isn’t an emergency, please email help@wkha.org.uk or use our tenant portal, My West Kent (add link). New repairs logged from 15 June onwards will have a six week wait time for an appointment.

35 years of West Kent: Regenerating 67 unused garages into 14 new, warm and affordable homes

As we mark 35 years of West Kent, we’re looking back on our innovative redevelopment, which turned 67 garages in Swanley into 14 new homes for local families.

 

35 years of West Kent: Jean's story of community and belonging

As part of our 35 years of West Kent campaign, we're proud to share Jean's story. In this video, Jean, a resident for over 11 years, shares her thoughts on how West Kent has supported her though life changes and helped to build a sense of community in her local neighbourhood.