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    We want to ensure our residents are involved in creating change and improving West Kent.

    Residents are at the heart of all that we do. We have a close working relationship with our Resident Scrutiny Panel, which includes some of our involved residents. The panel works with us to help shape our services based on resident feedback. Over the years, the panel have reviewed a range of services, policies and procedures including anti-social behaviour, damp and mould, repairs and estate services.

    Fen is one of the members of the scrutiny panel and has been a West Kent resident since 2003. In this video she shares her experiences over the years and how important resident feedback is to West Kent.




    For more information about 35 years of West Kent, please visit - 35 years of West Kent | West Kent

    Grounds maintenance and fly-tipping

    We're aware some grounds maintenance work hasn't been done on time, or to our standards. We're sorry for this and understand it's disappointing for residents.


    35 Years of West Kent: What makes White Oak Court so special?

    White Oak Court in Swanley has been a cornerstone of the community for over 30 years, providing housing with extra care services to over 56 residents since 2018. As part of our 35 Years of West Kent campaign, this article highlights personal stories and staff dedication, showcasing how White Oak's supportive environment and responsive care transform residents' lives.