Accessibility
What we're doing to improve accessibility
We're committed to making this website as accessible and easy to use as possible and regularly work with residents to make improvements to our website. If you're interested in getting involved, we'd love to hear from you. Visit our resident involvement page for more information.
Our accessibility statements
Our website and customer portal, My West Kent, have been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. Our accessibility statements set out where our website and customer portal are non-compliant, and when these issues will be fixed.
Our website, www.westkent.org, is partially compliant, with 1 area of non-compliance with the accessibility regulations.
Accessibility statement for www.westkent.org
Our customer portal, My West Kent, is partially compliant, with 14 areas of non-compliance with the accessibility regulations.
Accessibility statement for My West Kent
Communication formats guide
We want to make sure that you can access the information and any documents we provide easily. We cover a range of different services to make sure you receive information that is convenient for you to use.
The communication formats guide explains these services, how you can access them, and how you can give feedback on any you may use.
Need help reading our website?
We've supplied a variety of tools to make this website easier to understand.
The tools sitting permanently at the foot of your screen contain a set of accessibility tools so you can:
- change the size of the text on the page
- change the background colour to yellow
- translate the page into another language.
If you're having any trouble viewing our website, please contact us.