Residents' Impact and Influence Report
Residents play a vital role in shaping our services. The Residents' Impact and Influence report shows how feedback, scrutiny, surveys and resident involvement have influenced decision-making during 2025/26, as well as the improvements we've delivered as a result.
It also sets out our performance, priorities and plans for the year ahead, demonstrating how resident voices help shape everything we do.
Read the 2025-26 Residents Impact and Influence Report