We take water safety very seriously.

At West Kent Housing Association, your safety is our top priority. Our water safety policy explains our legal and regulatory responsibilities for managing water systems safely and controlling the risk of Legionella. It applies to all staff, residents, contractors, and anyone who works in, visits, or is affected by our buildings or services.

Here's what you need to know

Water safety checks

  • We carry out water risk assessments on communal and non-domestic water systems.

  • Risk assessments are typically reviewed every two years, or sooner where required.

  • We maintain written schemes of control to manage identified risks.

Monitoring and inspections

  • We monitor water systems and temperatures.

  • We use smart technology to support water safety monitoring.

  • We complete any necessary remedial works identified through inspections or monitoring.

Empty properties

  • Additional checks are carried out where needed before properties are reoccupied.

  • We take appropriate steps to manage water safety risks in empty homes.

What we're doing behind the scenes

  • We identify and assess water safety risks.

  • We maintain records and monitor compliance.

  • We work with specialist contractors and independent consultants.

  • We investigate water safety incidents and take action where required.

You can read our full Water Safety Policy below – the main points of which have been summarised on this page for you.

Read the Water Safety Policy