From Friday 3 December, we're contacting all residents to make sure the details we hold on our systems are up to date and accurate. We call this the West Kent census.

You’ll receive a form to complete by either post or email, with a copy of the details we currently hold about you and your household. We’ll ask you to let us know they are accurate or update them if they’re not. If we have any questions after you send back the updated information, we will get in touch again.

As well as all the usual details such as phone number and household members, we will also ask some other questions related to equality and diversity (gender, ethnicity etc). All our questions comply with the Data Protection Act 2018.

Please complete this as quickly as you can – all surveys returned to us by Friday 17 December will be entered into a prize draw to win one of ten £100 Love2Shop vouchers.

If you have any questions, please read the frequently asked questions sheet that will be sent alongside your form, call 0800 197 0097 (freephone), or email help@wkha.org.uk.

Our annual reports and accounts: Investing in homes, supporting communities 

We’ve published our annual report and accounts for 2024/25 and it reflects a year of meaningful progress, shaped by our commitment to putting residents first. 

 

West Kent Housing Association announces CEO successor

Following the announcement in April that our CEO Tracy Allison was planning to retire we’re pleased to share that Ian Joynson has been appointed as the next Chief Executive of West Kent Housing Association, joining in early 2026.