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    West Kent’s floating support team based in Medway has been awarded top grades in their 2020 Quality Assurance Framework (QAF) assessment.

    These assessments score organisations providing support to the community on a range of areas, such as how the support is planned, implemented and the engagement staff have with their clients.

    West Kent’s floating support team offers practical support, advice and help to those with learning difficulties, mental health problems, or experiencing domestic violence and homelessness.  

    The service has been awarded grade A for needs assessment and support planning, grade A for access, diversity and inclusion, and grade B for client involvement.

    Thomas Foreman, Wellbeing Services Manager said: "A great deal of hard work, team work and determination to achieve these scores has gone into this year's QAF, and the team really have showed their resilience and aptitude to continue to deliver the essential support to our clients and participate in a high pressure assessment of the services we deliver, and a difficult time for us all with Covid-19."

    Successful funding bid to support rough sleepers in Medway

    We’ve secured an additional £140,000 to continue delivering support for rough sleepers in the Medway area.


    Covid-19 - an update on our services

    Following the Prime Minister's announcement about the lockdown, we have been reviewing our services and making plans.