Monday 19 September will be a bank holiday to commemorate the funeral of Her Majesty Queen Elizabeth II.

West Kent and its contractors will close for the day and any appointments currently booked will be rescheduled. Our out of hours service will be available as normal, to report an emergency on the day please call 0800 169 1122.

System problems - 24 October 2025

Our systems are having problems today, which is affecting our normal operations.

 

Awaab’s Law is here

Awaab’s Law comes into force today, 27 October 2025, introducing new legal requirements for social landlords to fix emergency repairs within 24 hours and also investigate significant damp and mould cases within 10 days of being notified.