This week is due to be very cold, with snowy weather and icy conditions.

Remember, it's really important that you stay warm - especially if you're elderly, have health conditions or have young children living with you.

Here are a few top tips on how you can stay warm this week:

  • Keep your heating on low throughout the day. Keep the doors of unheated rooms open to allow some warmth in.

  • Heat yourself if you're worried about the cost of energy - layer up on your clothes, use hot water bottles, blankets, and wear thick socks and slippers.
  • Eat regularly and have at least one hot meal a day with plenty of hot drinks.
  • Warm yourself up by moving around and avoid sitting for long periods of time.
  • Remember the support available - contact us if you're worried about the cost of energy, food or other household bills. Visit www.westkent.org/helpforyou
  • Check to see if you'd be eligible for Cold Weather Payments, visit www.gov.uk/cold-weather-payment

System problems - 24 October 2025

Our systems are having problems today, which is affecting our normal operations.

 

Awaab’s Law is here

Awaab’s Law comes into force today, 27 October 2025, introducing new legal requirements for social landlords to fix emergency repairs within 24 hours and also investigate significant damp and mould cases within 10 days of being notified.