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For our 35th anniversary, we asked staff at our July 2024 event to share what makes working at West Kent special.
Their stories share a passion for helping each other and serving our residents. Each employee's experience, no matter their role, adds to our 35-year-old vibrant culture.
Hear more about their experiences in this video.
Our Residents' Influence and Impact Report 2025/26 shows how feedback, scrutiny, surveys and resident involvement have influenced decision-making at West Kent over the past year, as well as the improvements we've delivered as a result.
Our Complaints Performance and Service Improvement Report 2025/26 explains how we handled complaints over the past year, what residents told us, and the action we've taken to improve our services as a result.