At the end of last year we created a short video to celebrate our achievements from 2020 and to recognise the hard work and dedication of staff across West Kent.
Residents' Influence and Impact Report 2025/26
Our Residents' Influence and Impact Report 2025/26 shows how feedback, scrutiny, surveys and resident involvement have influenced decision-making at West Kent over the past year, as well as the improvements we've delivered as a result.
Complaints Performance and Service Improvement Report 2025/26
Our Complaints Performance and Service Improvement Report 2025/26 explains how we handled complaints over the past year, what residents told us, and the action we've taken to improve our services as a result.