Our annual reports and accounts: Investing in homes, supporting communities
We’ve published our annual report and accounts for 2024/25 and it reflects a year of meaningful progress, shaped by our commitment to putting residents first.
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West Kent Housing Association announces CEO successor
Following the announcement in April that our CEO Tracy Allison was planning to retire we’re pleased to share that Ian Joynson has been appointed as the next Chief Executive of West Kent Housing Association, joining in early 2026.
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Complaints and service improvement report 2024/25
We want our customers to have a positive experience regardless of who they are, where they live or how and when they choose to interact with us. Our recently published Complaints and Service Improvement Report (2024/25) highlights how we’re using complaints to make change and improve our services.
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