A group of West Kent residents have been working hard to help choose a new grounds maintenance provider for our neighbourhoods over the next ten to 15 years.

After attending a training session, the group looked at in-depth application forms over two days, looking at all sorts of information about the contractors that applied, focussing on the resident engagement and communication aspects of the applications and also social value (‘added extras’ the potential contractors could provide outside of their contract to support or benefit our residents). Panel members sitting around a table marking papers

We’ll share more details about the successful contractor shortly. For now, we hope you will continue to give us honest feedback about our grounds maintenance service so we can help ensure your neighbourhood stays looking good.

If you think this would have been something you’d be interested in, check out our upcoming resident involvement opportunities on our website: www.westkent.org/residentinvolvement

System problems - 24 October 2025

Our systems are having problems today, which is affecting our normal operations.

 

Awaab’s Law is here

Awaab’s Law comes into force today, 27 October 2025, introducing new legal requirements for social landlords to fix emergency repairs within 24 hours and also investigate significant damp and mould cases within 10 days of being notified.