Our customer services team will not be available on 28 June due to staff training.

Our out of hours provider will take any emergency calls. If you have an emergency, please call 0800 169 1122 as usual. 

If your repair or enquiry is not urgent, please contact us using one of our other contact methods and we will respond to these on 29 June.

Our top tips for staying warm and safe in your home

To make sure you're prepared for the cold weather, we've put together a list of helpful tips to help keep you safe and warm in your home.   

 

Christmas and New Year opening times 2025/26

We will be closed from 3pm Wednesday 24 December 2025 and reopen at 8.45am on Friday 2 January 2026.  Please call 0800 169 1122 if you have an emergency during this period.   Have a great Christmas and New Year!