Our customer services team will not be available on 28 June due to staff training.

Our out of hours provider will take any emergency calls. If you have an emergency, please call 0800 169 1122 as usual. 

If your repair or enquiry is not urgent, please contact us using one of our other contact methods and we will respond to these on 29 June.

System problems - 24 October 2025

Our systems are having problems today, which is affecting our normal operations.

 

West Kent's communications and marketing team wins national award for ‘Help for You’ campaign

Our Help for You campaign has won Best Multi-Channel Campaign of the Year at the commsHERO Awards, recognising our creative, resident-focused approach to supporting communities.