Our customer services team will not be available on 28 June due to staff training.

Our out of hours provider will take any emergency calls. If you have an emergency, please call 0800 169 1122 as usual. 

If your repair or enquiry is not urgent, please contact us using one of our other contact methods and we will respond to these on 29 June.

UK Emergency Alert Test – Sunday 7 September at 3pm

At 3pm on Sunday 7 September 2025, every compatible mobile phone in the UK will receive a test alert from the government's Emergency Alerts system.

 

Meet Iain, our resident ambassador

Iain has been a resident at West Kent for the last ten years and has recently joined as a resident ambassador. Find out more about why he wanted to get involved.