Following the Prime Minister's announcement on 4 January we set out here what you can expect from us over the coming weeks while we are in lockdown.
Our priority remains to ensure your safety and that of our staff and contractors. The changes we already have in place mean we are confident we can safely continue to work and deliver most of our services. With these new tighter restrictions we have taken the decision to reduce the numbers of homes we visit each day to help limit contact.
We will be prioritising emergency and urgent repairs and our building safety checks during the lockdown. This will mean a longer wait for routine repairs to be booked in.
Thank you for your patience and understanding at this time.
The majority of our services will continue as normal during the lockdown, here's more detail about the services we're offering: