We want you to know how well we are performing. We also want to learn from our mistakes and ensure we continue to improve our services. Visit our resident voice page to find out how you can get involved.
Here is our performance against our service standards for October to December 2021.
- Customer contact that was right first time - 89.9%
- Repairs that met our 'maintaining your home' promise - 90.53%
- Number of complaints - 131
- Number of new homes built this quarter – 19 (185 were built in 2021)
If you'd like more information please contact us.