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    Resident Annual Report  

    "Welcome to our annual report to residents.

    In 2018, West Kent let 539 homes, built 103 new homes and has another 400 under construction across Kent. We completed the major redevelopment of our Swanley older-persons housing, culminating in the opening of Woodlands Court. 

    Rent arrears reduced further - to 1.6% of rent due - thank you as always to the many of you who pay promptly. This is important, West Kent is an independent social business and we use all out income to provide homes and services to our current and future residents. 

    West Kent's work was recognised in several ways in 2018: after an inspection by the Social Housing Regulator we were given a top grading, we retained our Investors in People accreditation at the gold level and our brilliant work in communities was reflected in Cheryl Banks' award by UK Youth as the Youth Worker of the Year. 

    I thank our tenant Board Members Joanne Frawley and Angela George for their sterling contribution to the board throughout last year and we were also pleased to welcome two new tenant Board Members, Megan Morvan and Ben Cooper. We also welcomed Heather Brightwell as Communities Director. "

    Colin Wilby, Chair - Board of Management

    2019 Report 2018 Report 2017 Report