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At West Kent we work hard to make sure the communities where we have homes are places that people can feel proud of. We aim to involve residents to make sure everyone is signed up to making the neighbourhood a great place to live. Here are some of the things we can set up to help communities.

Good neighbour agreements

Everyone has a right to feel safe and secure and live peacefully in their own home but sometimes, neighbours don't get along. We offer mediation through West Kent Mediation. But in some cases even this fails. We offer to set up a neighbour agreement telling each party what is and isn't acceptable. The agreements are written and approved by the neighbours before signing and, if both parties are willing to compromise, the agreement can work well.

We also offer to set up bin store agreements. These agreements can be written between neighbours, whole streets, a block of flats or larger communities, each agreement is tailored to the area.

Neighbourhood charters

A neighbourhood charter is an agreement between  the council and its partners working together with residents to maintain and improve the neighbourhoods they serve. The charter brings together these different agencies and tells you about the standards of service you can expect from them. Services in your neighbourhood range from litter and street cleansing to police and fire services, working closely with communities.

The charter tells you what you, as residents, can do to help keep your neighbourhood safer, cleaner and greener. Lots of useful contact details are included so you will always know who to contact about a problem or issue.

If your having neighbour troubles or you think your community could use a charter get in touch with our community safety team using the form below.