Paying Your Rent

Your rent pays for the services we provide for you and other tenants. It is therefore important that everyone pays on time.

Rent is charged on a weekly basis, added each Monday. There are normally 48 rent paying weeks each year - with two rent free weeks during April and two rent free weeks during December. The dates of the rent free weeks will be shown in the West Kent calendar sent out each year. If you are in arrears then you should continue to pay during these rent free weeks in order to catch up.

If you do pay your rent (and don't break your tenancy agreement either) you will automatically be entered into our monthly 'Good Tenant Award' draw for £50.

• You have any questions or want to discuss your account 
• You have difficulty paying your rent
• You need advice on arrears or
• You need advice on claiming Housing Benefit

We will send you rent statements twice a year. If you would like a copy of your rent statement then please contact your Neighbourhood Housing Officer.

If you have a bank or building society account you can pay by Direct Debit, fortnightly or monthly. You need to complete a Direct Debit form and return it to us. You can request a form by contacting our Finance department or by downloading the form at the bottom of this page. Once completed, return your form to Finance Department, West Kent Housing Association, 101 London Road, Sevenoaks, Kent. TN13 1AX.

You can pay your rent or service charges online using one of the following cards:

If you do not have a Post Office payment card then you should email our Finance Team or call 01732 749945 to request one.

If you are still have problems using the service you should email our Finance Team or call 01732 749945.

If you have a bank or building society account you may pay by standing order. These can be set up on a weekly or monthly basis. You will need to complete a standing order form. You can request a form by contacting our Finance department. Once set up, any amendments to the amount to be paid to West Kent should be arranged with your bank. 

You may be able to pay some or all of your rent by claiming housing benefit from your local council. To qualify, you will usually be on a low income and may be claiming benefits such as job seekers allowance, state pension or working family tax credit. The amount of benefit you get paid depends on your income and savings. If you qualify, the council will pay your housing benefit direct to us. For details on how to claim, visit the section of this web site on housing benefit.

You can pay your rent by debit card during our working hours by ringing our Finance team on 01732 749442. You can also make card payments in person at either our Sevenoaks or Swanley offices by asking to speak to the Finance department. Please note that we cannot accept American Express cards

If you pay by post you should send your cheque (payable to West Kent Housing Association) with your name, property address and tenant reference number if known:

Send to:

West Kent Housing Association
101 London Road
Sevenoaks
Kent
TN13 1AX

Please do not send cash in the post for security reasons.

Direct Debit Form  (28 KB)

Dealing with debt booklet  (175 KB)